Tracking opens in a new tab on the carrier's official website. We don't store your tracking number.
Carriers operating from Vietnam
How to track a parcel from Vietnam
Paste the tracking number from your shipping email or receipt into the box above. The page compares it with the number formats used by Vietnam Post and J&T Express first, and only if none of those fit does it try every carrier it knows. Press Track (or Enter) and the carrier's own tracking page opens in a new tab with your number already filled in — the scans you see there come straight from the carrier, not from us.
If the number is not recognised, choose the carrier yourself from the list, or use “Track as international parcel”, which searches an aggregator that covers most postal services and couriers.
What each carrier's number looks like
These are format examples, not real parcels. Spaces are ignored, and upper or lower case does not matter.
| Carrier | Example format |
|---|---|
| Vietnam Post | EE123456789VN |
| J&T Express | JT1234567890123 |
Reading an international postal number
Registered mail, EMS and tracked small packets sent through national postal services use one shared 13-character format: two letters, nine digits, then the two-letter code of the country where the item was posted. An item posted in Vietnam ends in VN, as in RR123456785VN.
The first letter usually tells you the service — E for EMS, R for registered mail, C for parcels, and L for tracked letter-post packets. The last of the nine digits is a check digit, so one mistyped digit usually makes the whole number invalid. The same number normally keeps working after the parcel crosses the border, on the destination country's postal website.
When the tracking stops updating
The delivery times shown above (2-5 business days within Vietnam, 7-15 business days internationally) are typical ranges, not promises. International parcels often show no new scans for several days between leaving the origin country and arriving at customs in the destination; that gap is normal. If nothing changes for well beyond the upper end of the range, contact the sender first — they hold the shipping contract and can open an investigation with the carrier.
FAQs about shipping from Vietnam
Will Tết (Vietnamese Lunar New Year) delay my shipment?▾
Yes — heavily. Tết (late January or February) is Vietnam's longest holiday; Vietnam Post and J&T essentially pause new acceptances for 7-10 days, and clearing the backlog takes another 2 weeks. Sellers stop shipping a week ahead. Plan around the lunar calendar if your order originates in Vietnam.
Why does Vietnam Post tracking sometimes show no English translation?▾
VNPost (vnpost.vn) historically returns tracking events in Vietnamese only — phrases like "Đã giao cho bưu tá đi phát" (handed to delivery courier) or "Đến bưu cục phát" (arrived at delivery post office). The English EMS portal at ems.com.vn is more consistent for international shipments.
Why is my J&T Vietnam parcel stuck at "Arrived at sorting center"?▾
J&T Vietnam runs large regional hubs (Hồ Chí Minh, Hà Nội, Đà Nẵng) and parcels can wait 24-72 hours during peak shopping events (9.9, 11.11, 12.12 sales). If the status hasn't changed after 5 working days, contact the seller — usually faster than going through J&T support directly.