Tracking opens in a new tab on the carrier's official website. We don't store your tracking number.
Carriers operating from Japan
How to track a parcel from Japan
Paste the tracking number from your shipping email or receipt into the box above. The page compares it with the number formats used by Japan Post, Sagawa Express, and Yamato Transport first, and only if none of those fit does it try every carrier it knows. Press Track (or Enter) and the carrier's own tracking page opens in a new tab with your number already filled in — the scans you see there come straight from the carrier, not from us.
If the number is not recognised, choose the carrier yourself from the list, or use “Track as international parcel”, which searches an aggregator that covers most postal services and couriers.
Tracking numbers in Japan
Japan Post carries international EMS and airmail parcels from Japan; those numbers end in JP, and EMS numbers start with E (for example EE123456789JP). Inside Japan, most home deliveries go with Yamato Transport (Kuroneko) or Sagawa Express, whose slips carry 12-digit numbers — Yamato often prints them in groups of four, like 1234-5678-9012. Type the digits without the dashes if a site rejects them.
What each carrier's number looks like
These are format examples, not real parcels. Spaces are ignored, and upper or lower case does not matter.
| Carrier | Example format |
|---|---|
| Japan Post | EE123456789JP |
| Sagawa Express | 123456789012 |
| Yamato Transport | 1234-5678-9012 |
Reading an international postal number
Registered mail, EMS and tracked small packets sent through national postal services use one shared 13-character format: two letters, nine digits, then the two-letter code of the country where the item was posted. An item posted in Japan ends in JP, as in RR123456785JP.
The first letter usually tells you the service — E for EMS, R for registered mail, C for parcels, and L for tracked letter-post packets. The last of the nine digits is a check digit, so one mistyped digit usually makes the whole number invalid. The same number normally keeps working after the parcel crosses the border, on the destination country's postal website.
When the tracking stops updating
The delivery times shown above (1-2 business days within Japan, 4-10 business days internationally) are typical ranges, not promises. International parcels often show no new scans for several days between leaving the origin country and arriving at customs in the destination; that gap is normal. If nothing changes for well beyond the upper end of the range, contact the sender first — they hold the shipping contract and can open an investigation with the carrier.
FAQs about shipping from Japan
What's the difference between Yamato (Kuroneko) and Japan Post?▾
Japan Post handles letters, ゆうパック parcels, and international EMS — it has the widest rural reach. Yamato (黒猫ヤマト / TA-Q-BIN) is a private courier known for time-slot delivery and refrigerated/frozen shipping. Sagawa primarily handles B2B and bulky items. For receiving from overseas marketplaces (Yahoo Auctions, Mercari proxy), Japan Post is most common.
Will Golden Week or Obon delay my shipment?▾
Yes. Golden Week (late April to early May), Obon (mid-August), and the New Year period (Dec 29 - Jan 3) are the three biggest slowdown windows. Add 2-4 days to typical delivery estimates, and note that customs offices in Japan also operate on reduced staff during these periods.
Can I redirect a Japan Post package to a konbini for pickup?▾
Yes — Japan Post lets you redirect ゆうパック to a post office or partner convenience store via the e-追跡サービス (e-Tracking) site once the parcel is in the destination prefecture. Yamato offers similar redirection through Kuroneko Members. International EMS into Japan typically cannot be redirected once handed to customs.