Tracking opens in a new tab on the carrier's official website. We don't store your tracking number.
Carriers operating from Singapore
How to track a parcel from Singapore
Paste the tracking number from your shipping email or receipt into the box above. The page compares it with the number formats used by SingPost, Ninja Van, and Shopee first, and only if none of those fit does it try every carrier it knows. Press Track (or Enter) and the carrier's own tracking page opens in a new tab with your number already filled in — the scans you see there come straight from the carrier, not from us.
If the number is not recognised, choose the carrier yourself from the list, or use “Track as international parcel”, which searches an aggregator that covers most postal services and couriers.
Tracking numbers in Singapore
SingPost is Singapore's national postal service, and its international registered items end in SG. Much of the online-shopping delivery inside Singapore is handled by couriers such as Ninja Van and Shopee Xpress, each with its own number format and tracking page.
What each carrier's number looks like
These are format examples, not real parcels. Spaces are ignored, and upper or lower case does not matter.
| Carrier | Example format |
|---|---|
| SingPost | RR123456789SG |
| Ninja Van | NVSGS00123456789 |
| Shopee | SPXMY123456789 |
Reading an international postal number
Registered mail, EMS and tracked small packets sent through national postal services use one shared 13-character format: two letters, nine digits, then the two-letter code of the country where the item was posted. An item posted in Singapore ends in SG, as in RR123456785SG.
The first letter usually tells you the service — E for EMS, R for registered mail, C for parcels, and L for tracked letter-post packets. The last of the nine digits is a check digit, so one mistyped digit usually makes the whole number invalid. The same number normally keeps working after the parcel crosses the border, on the destination country's postal website.
When the tracking stops updating
The delivery times shown above (1-3 business days within Singapore, 4-10 business days internationally) are typical ranges, not promises. International parcels often show no new scans for several days between leaving the origin country and arriving at customs in the destination; that gap is normal. If nothing changes for well beyond the upper end of the range, contact the sender first — they hold the shipping contract and can open an investigation with the carrier.
FAQs about shipping from Singapore
My Shopee Xpress parcel shows "delivered to letterbox" — what does that mean?▾
For small Singapore HDB deliveries, Shopee Xpress and SingPost SmartPac drop parcels directly into the unit letterbox if they fit. Tracking will show "delivered" with no signature. If the item is too big or the letterbox is locked/full, it's redirected to a designated PopStation locker or held at the nearest post office.
Why does my Ninja Van delivery keep getting rescheduled?▾
Ninja Van uses density-based routing — if your address has only one parcel for that day's run and the courier is over capacity, your stop can roll over to the next day. You'll see "Attempted delivery" or "On hold" without a missed-delivery slip. The Ninja Van app lets you self-reschedule a 2-hour window.
Are there import taxes when receiving in Singapore?▾
As of 2023, all imported low-value goods (under SGD 400) are subject to 9% GST collected by the seller or platform at checkout (under the Overseas Vendor Registration regime). Above SGD 400, GST plus possible duty is collected by the courier on delivery. Tracking may pause briefly while GST is verified.