Tracking opens in a new tab on the carrier's official website. We don't store your tracking number.
Carriers operating from Canada
How to track a parcel from Canada
Paste the tracking number from your shipping email or receipt into the box above. The page compares it with the number formats used by Canada Post, Purolator, and UPS first, and only if none of those fit does it try every carrier it knows. Press Track (or Enter) and the carrier's own tracking page opens in a new tab with your number already filled in — the scans you see there come straight from the carrier, not from us.
If the number is not recognised, choose the carrier yourself from the list, or use “Track as international parcel”, which searches an aggregator that covers most postal services and couriers.
What each carrier's number looks like
These are format examples, not real parcels. Spaces are ignored, and upper or lower case does not matter.
| Carrier | Example format |
|---|---|
| Canada Post | 1234 5678 9012 3456 |
| Purolator | ABC123456789 |
| UPS | 1Z999AA10123456784 |
Reading an international postal number
Registered mail, EMS and tracked small packets sent through national postal services use one shared 13-character format: two letters, nine digits, then the two-letter code of the country where the item was posted. An item posted in Canada ends in CA, as in RR123456785CA.
The first letter usually tells you the service — E for EMS, R for registered mail, C for parcels, and L for tracked letter-post packets. The last of the nine digits is a check digit, so one mistyped digit usually makes the whole number invalid. The same number normally keeps working after the parcel crosses the border, on the destination country's postal website.
When the tracking stops updating
The delivery times shown above (2-7 business days within Canada, 6-14 business days internationally) are typical ranges, not promises. International parcels often show no new scans for several days between leaving the origin country and arriving at customs in the destination; that gap is normal. If nothing changes for well beyond the upper end of the range, contact the sender first — they hold the shipping contract and can open an investigation with the carrier.
FAQs about shipping from Canada
Why does my Canada Post tracking sit at "Item processed" for days?▾
Canada Post relies on regional sortation plants (Mississauga, Montreal, Calgary, Vancouver). Parcels can wait 1-3 business days at one of these plants before the next scan, especially during Q4 peak. If there's no movement after 5 business days, file a Service Ticket on canadapost.ca.
Are there delivery slowdowns during Canadian winters?▾
Yes — heavy snow events in Ontario, Quebec, and the Maritimes routinely add 1-3 days. Canada Post and Purolator post severe-weather service alerts on their sites. Northern routes (Yukon, NWT, Nunavut) can be affected for a week or more during ice storms.
Will I owe duty/GST on a package coming into Canada?▾
Imports under CAD $20 are usually duty- and tax-free. Above that, expect 5% GST (plus PST/HST in some provinces) and possibly duty depending on origin and product type. CUSMA-eligible goods from the U.S. or Mexico under CAD $150 are duty-free but still taxed above $40. Couriers add a brokerage fee on top.