Tracking opens in a new tab on the carrier's official website. We don't store your tracking number.
Carriers operating from Australia
How to track a parcel from Australia
Paste the tracking number from your shipping email or receipt into the box above. The page compares it with the number formats used by Australia Post, DHL, and FedEx first, and only if none of those fit does it try every carrier it knows. Press Track (or Enter) and the carrier's own tracking page opens in a new tab with your number already filled in — the scans you see there come straight from the carrier, not from us.
If the number is not recognised, choose the carrier yourself from the list, or use “Track as international parcel”, which searches an aggregator that covers most postal services and couriers.
Tracking numbers in Australia
Australia Post items sent overseas use the international format ending in AU. Larger business parcels may travel with StarTrack, which is owned by Australia Post, and the Australia Post tracker usually shows those parcels as well.
What each carrier's number looks like
These are format examples, not real parcels. Spaces are ignored, and upper or lower case does not matter.
| Carrier | Example format |
|---|---|
| Australia Post | AA123456789AU |
| DHL | 1234567890 |
| FedEx | 961234567890123456789012 |
Reading an international postal number
Registered mail, EMS and tracked small packets sent through national postal services use one shared 13-character format: two letters, nine digits, then the two-letter code of the country where the item was posted. An item posted in Australia ends in AU, as in RR123456785AU.
The first letter usually tells you the service — E for EMS, R for registered mail, C for parcels, and L for tracked letter-post packets. The last of the nine digits is a check digit, so one mistyped digit usually makes the whole number invalid. The same number normally keeps working after the parcel crosses the border, on the destination country's postal website.
When the tracking stops updating
The delivery times shown above (2-7 business days within Australia, 6-14 business days internationally) are typical ranges, not promises. International parcels often show no new scans for several days between leaving the origin country and arriving at customs in the destination; that gap is normal. If nothing changes for well beyond the upper end of the range, contact the sender first — they hold the shipping contract and can open an investigation with the carrier.
FAQs about shipping from Australia
Why does AusPost tracking show "Awaiting collection at parcel locker"?▾
If you're not home for a parcel that needs a signature or doesn't fit the mailbox, AusPost diverts it to a 24/7 Parcel Locker or your local Post Office. You have 10 business days to collect, then it's returned to sender. The status updates with the specific locker/post office address and a collection PIN sent by email/SMS.
Are there delivery slowdowns to remote / rural Australian addresses?▾
Yes — AusPost's standard service estimates only cover capital-city zones. WA, NT, far north QLD, and Tasmania routinely see 2-5 extra business days, and remote Indigenous communities can take longer still. The AusPost Delivery Times tool is the most accurate; ignore checkout estimates from international sellers.
Will I owe GST on inbound packages to Australia?▾
For low-value imports under AUD 1,000, the seller or platform must collect 10% GST at checkout (Low Value Imported Goods rule, since 2018). Above AUD 1,000, GST plus possible duty is collected by the carrier on delivery, and tracking may pause for 1-3 days at customs. eBay/Amazon/AliExpress already build GST into the price.