Tracking opens in a new tab on the carrier's official website. We don't store your tracking number.
Carriers operating from France
How to track a parcel from France
Paste the tracking number from your shipping email or receipt into the box above. The page compares it with the number formats used by La Poste, Chronopost, and DHL first, and only if none of those fit does it try every carrier it knows. Press Track (or Enter) and the carrier's own tracking page opens in a new tab with your number already filled in — the scans you see there come straight from the carrier, not from us.
If the number is not recognised, choose the carrier yourself from the list, or use “Track as international parcel”, which searches an aggregator that covers most postal services and couriers.
What each carrier's number looks like
These are format examples, not real parcels. Spaces are ignored, and upper or lower case does not matter.
| Carrier | Example format |
|---|---|
| La Poste | RR123456789FR |
| Chronopost | XX123456789FR |
| DHL | 1234567890 |
Reading an international postal number
Registered mail, EMS and tracked small packets sent through national postal services use one shared 13-character format: two letters, nine digits, then the two-letter code of the country where the item was posted. An item posted in France ends in FR, as in RR123456785FR.
The first letter usually tells you the service — E for EMS, R for registered mail, C for parcels, and L for tracked letter-post packets. The last of the nine digits is a check digit, so one mistyped digit usually makes the whole number invalid. The same number normally keeps working after the parcel crosses the border, on the destination country's postal website.
When the tracking stops updating
The delivery times shown above (2-3 business days within France, 4-10 business days internationally) are typical ranges, not promises. International parcels often show no new scans for several days between leaving the origin country and arriving at customs in the destination; that gap is normal. If nothing changes for well beyond the upper end of the range, contact the sender first — they hold the shipping contract and can open an investigation with the carrier.
FAQs about shipping from France
What does "En cours d'acheminement" mean on Colissimo?▾
"En cours d'acheminement" means the parcel is in transit between sortation centers — La Poste's default in-network status. The next update you'll usually see is "Pris en charge par votre facteur" (out for delivery with the postal carrier) or "Disponible en point retrait" (available at pickup point) if no one was home.
Why is my Chronopost shipment showing "présenté au destinataire" but I was home?▾
This is a common complaint — couriers occasionally mark a delivery attempt without actually ringing, especially in urban apartment buildings without intercom access. Chronopost lets you reschedule or redirect to a Pickup point via the chronopost.fr tracking page within 5 working days before the parcel is returned.
Will French strikes (grève) delay my package?▾
Yes — La Poste workers and broader transport unions strike periodically, especially during pension or labour-law debates. Disruptions usually last 1-3 days and stack delivery delays for the following week. La Poste posts service alerts on laposte.fr; private couriers (Chronopost is owned by La Poste; DHL is independent) are generally less affected.